Customer Reviews

Based on 79 reviews
68%
(54)
20%
(16)
5%
(4)
3%
(2)
4%
(3)

Brackets would not align and problems with self seating bolts..part D
I didn’t receive the top bracket screws

Hi Mike,

Thank you for your review and letting us know about the challenges you encountered with the brackets during assembly. We understand how frustrating it can be to face these issues, and we sincerely apologize for the inconvenience. We have since corrected the issue and sent out the correctly bent brackets so they align as intended as well as the other missing hardware. We really appreciate you reaching out to us early last week to identify this issue.

Kind regards, The WildTop Team

Nice soft top

This is%20a%20nice%20soft%20top.%20It%20seems%20tough%20and%20built%20to%20last.%20It%20was%20easy%20to%20install,%20and%20looks%20as%20good%20as%20it%20works.%20The%20zippers%20operate%20smoothly,%20and%20the%20kit%20even%20comes%20with%20clear%20stickers,%20to%20keep%20the%20zippers%20from%20wearing%20into%20the%20paint%20along%20your%20truck%20bed.%20It%20keeps%20out%20the%20rain,%20and%20is%20mostly%20quiet%20at%20speeds%20up%20to%2080mph.%20Some%20minor%20things%20we%20noticed%20are%20that%20the%20magnets%20in%20the%20straps%20aren%27t%20strong%20enough%20to%20hold%20the%20sides%20of%20the%20top%20up%20in%20the%20rolled%20position.%20We%20were%20hoping%20to%20leave%20them%20up%20when%20the%20dogs%20come%20along%20for%20trail%20rides.%20Another%20minor%20thing%20was%20the%20inner%20brackets%20that%20are%20an%20extra%20brace%20to%20the%20frame,%20were%20the%20wrong%20ones,%20and%20were%20bent%20at%20a%20different%20angle%20than%20for%20a%20Tacoma.%20But%20they%20weren%27t%20really%20needed.%20The%20instructions%20are%20QR%20code%20olny,%20which%20sucks.%20Paper%20ones%20would%20have%20been%20appreciated.Overall,%20it%27s%20a%20great%20product,%20with%20a%20seller%20who%20seems%20to%20really%20listen%20to%20their%20customers!

Hard to say-yet

Received, unpacked, but as I’m in Wisconsin it’s been too cold to assemble. That is, until this week-it finally climbed above 50°F. So assemble I did, right up to the bottom bracing-one part did not fit with the other or rather the 4 inner lower braces do not align with their outer counterparts. I have sent a photo along with a description of the problem and am awaiting an answer/solution. I’ll update as I go…

Hi Michael,

Thank you for your review and for your patience while the weather warmed up in Wisconsin! We understand the frustration of encountering an issue during assembly, especially after waiting for a chance to put it together.

Thanks for sending a photo and description of the issue! Your clear explanation made it easy for our team to identify the problem. We've already shipped the correct replacement part via express DHL last week, so you should receive it soon.

We apologize for the inconvenience and appreciate your understanding. We look forward to getting your WildTop assembled and ready for your adventures!
Kind regards,
The WildTop Team

Trash product for the cost. Mounting hardware isn’t large enough. Strips out easily. Zero directions come with the product. This company is a complete rip off for what you pay. If I can keep one person from buying one of these trash bins I’ll be happy.

2024 Silverado 2500

Instructions were not very good. The instructions showed pictures of mounting hardware that I did not receive. The instructions showed the base frame having pre drilled holes that weren’t there. My package came with an open hardware bag which probably accounts for the missing nuts and bolts. After figuring out how to assemble it and clamping it on my truck with clamps I got from Home Depot, I’m happy with the cap after two days of use.

Hi Jeffrey,

Thank you for your review! We're happy to hear you're enjoying your WildTop cap after two days of use, but we sincerely apologize for the frustration you encountered with the instructions and missing hardware.

It sounds like the instructions may have contained outdated information regarding pre-drilled holes and included hardware. We take customer feedback seriously and will definitely share your experience with our product development team to ensure our instructions are clear, accurate, and reflect the current product design.

We also apologize for the missing nuts and bolts from the open hardware bag. This is certainly not the experience we want for our customers. We'll be sure to investigate this issue with our fulfillment department to prevent similar occurrences in the future.
Sincerely,
The WildTop Team

Top-notch, durable product. A soft top with load bearing capabilities is a great idea.

wrong color

product arived with wrong tarp color, no part list no instructions what so ever.

Hi Shachar,

Thank you for reaching out about this, as we discussed the incorrect color was ordered by mistake. We've attached a digital copy of the part list and instructions to your email. You should be able to access them as a download. If you're having trouble viewing them, please let us know and we'll be happy to send you a physical copy.

We apologize for any confusion during the ordering process and appreciate you bringing this to our attention. It allows us to identify areas for improvement.
Kindest regards, The WildTop Team

Looking forward to installing

Everything arrived as described. I have not had a chance to install yet, but assembly seems pretty straightforward.

Very cool!

Well made! Pretty easy to install. I bought the green and love the look!

Great looking top and a very unique product

Looked around at other brands but none were load rated like the wild top is. From order to my door in 2 weeks from Australia is not to shabby. Super easy to assemble if you are somewhat mechanically inclined. I assembled mine alone and it took about 4 hours and that was taking my time. No complaints so far. It is a very unique and well designed system and I have received many questions and compliments on the top around town.

I am very pleased with the product, and the customer service. I was missing the mounting brackets, I emailed the company and they had them to me within a week. The product is very durable and sturdily built. It’s also awesome having so much versatility when it comes to access to your bed, the roof rack or ladder racks as they call them are awesome allowing me to store a kayak and my rhino racks with fishing rods on top. I would say 10/10 would buy again in a heartbeat. The two issues I had with the product were the instructions are very vague they did very little on terms of explaining orientation, the second issue is the canvas cover is very tight so doing this by yourself is almost impossible definitely need a friend. Finally the product is amazing it has given me my bed space back, it’s quality built and the customer service is amazing.

The wild top is great and was one of the simplest installs I have done.

High Quality Top

everything went together quite well. missing a mounting bolt with expanding nut. hopefully you will send me one. seems like a quality top.

Hi Matt, We're thrilled to hear that everything went together quite well with your WildTop assembly! Thanks for letting us know about the missing mounting bolt with expanding nut. We apologize for this oversight and want to ensure you have all the necessary parts to complete the installation.
We've already expedited the shipment of the missing bolt and expanding nut which you have since received.
We're glad you're impressed with the quality of your WildTop! We take pride in using high-quality materials and construction methods. If you have any further questions or need assistance with assembly, please don't hesitate to reach out.
Thank you again for your feedback, and we're happy to hear you're enjoying your WildTop! Cheers, The WildTop Team

You guys think of everything! Those directions are spot on, even a tame ape (me) can confidently put this together. The cutout templates for where to drill and the little packet of rustproofing for the holes in my bed were icing on the cake. Drilling holes in my truck is the kind of thing I want to get right the first time. So far all I've done is go for a quick jaunt around town with the top on, but I'm impressed with the quality of parts. In particular the canvas is much heftier than I expected and the zippers on it look apocalypse proof.

Great product.

Installation instructions aren't great but it is a great product.

Hi John,
We're so glad to hear you love your new WildTop! It makes a big difference to hear positive feedback about the product itself.

However, we understand your frustration with the installation instructions. We take customer feedback seriously, and your experience is a valuable reminder of the importance of clear and concise assembly guides.

We're actively working on improving our instructions to ensure a smoother experience for future WildTop owners.

In the meantime, if you encountered any specific difficulties with the instructions during assembly, please don't hesitate to let us know. We have an engineering team available who can answer any questions you might have and offer additional guidance. You can reply to this message or email us at info@wild-top.com

Softtopper

I am waiting for the Spring to install it CAN"T WAIT

Really like it ,instructions are horrible

Hi David,

We're thrilled to hear you're enjoying your WildTop cap! That makes our day. However, we sincerely apologize for the frustration caused by the instructions.

We take customer feedback seriously, and your experience highlights the need for clearer assembly guidance. We're constantly looking for ways to improve, and your input is valuable. We'll be sure to share it with our product development team to see how we can make the instructions more user-friendly and easier to follow in the future.

In the meantime, if you encountered any specific difficulties with the instructions during assembly, please don't hesitate to let us know. We have an engineering team available who can answer any questions you might have and offer additional guidance. You can reply to this message or email us.

Great form factor, but it still leaks and the directions are HORRIBLE

I love the concept, the materials, the strength, etc. The installation instructions are basically useless and at this price point they should be MUCH better. Also, I installed everything and it still leaked when it rained 2 days later. Not having a cut-out for the rear tailgate camera is an oversight on an F-150. I had to immediately modify it out of the box. This should be sewn-in from the start (or at least offered as an option).

Robust canvas and rack

This truck cap is great. The ability to access the bed from all sides is a plus, but the 220lb dynamic / 770lb static load rated bars are the real selling point for me. Everyone likes a soft top, but usually the decreased functionality is where the divide starts. This is the best of both worlds.

Installation instructions could be more clear
Heavier duty frame

Hi Bobby,
Thank you for your review! We appreciate you taking the time to share your thoughts on the WildTop installation instructions and frame.

We understand your feedback regarding the clarity of the instructions. We take customer feedback seriously and are constantly looking for ways to improve our products and services. Your input on the instructions is valuable, and we'll be sure to share it with our product development team to see how we can make them clearer and easier to follow in the future.

In the meantime, if you encountered any specific issues with the instructions during assembly, please don't hesitate to let us know. We'd be happy to provide any additional guidance or clarification you might need.

Kindest regards, The WildTop Team

So far, so good

Been a solid product after a couple weeks of use. Love the side flap zippers for the easy access that you don’t get with a hard top. I like the rolled up look too. Canvas is strong and thick, zippers seem like they are durable, and the frame was solid. One Con I would say is that it is not easily removed but other than that it’s a great product!

The instructions were horrible. But the product itself is really nice.

Customer service top notch

I ordered a top for my frontier and the racks sat just a bit too low. Nick from Wild Top has been in touch with me every step of the way remediating the situation and standing behind the product 100%. As a business owner myself; there’s something to be said about a company that goes above and beyond to ensure customer satisfaction. Thanks much.

Hi Kristopher, thank you for sharing your feedback with us. We apologize for any confusion with the instructions and will make note of your suggestion for clearer labeling.

As for the height of the rack, we understand your concerns and would like to rectify this issue you are experiencing as the ladder racks are meant to clear the roof the cab in the scenarios you are explaining. If you can please send us some photos illustrating this issue, the team would like to promptly fix this for you.

Thank you for choosing our WildTop Truck Cap and we appreciate your input. Cheers, The WildTop Team

Excellent product

This truck cap has been great in every way. Fairly straight forward assembly and high quality materials. Had a slight fitment problem in the beginning and the customer service team jumped to action to help me figure out how to get a perfectly fitting topper and even shipped me a new canvas portion to ensure the fit was perfect (free of charge). Excellent customer service and product. Super happy with the topper and would highly recommend!
Already put it to use on a camping trip and some other projects- it's perfect for easy access and weather protection.

Thank you for your feedback on the WildTop Truck Cap for your Ford F-150 Will!

We're glad to hear that you find the product to be of high quality and that the assembly process was straightforward. We apologize for the issue you experienced with the Velcro not sticking to the bed lining. Please reach out to us with photos illustrating how it is coming away from the bed so we can review what is happening with your cap. As long as the velcro has been given 24 hours to allow for full bond strength, the adhesive should not come away from the bed liner so very keen to see what is going on and further assisting!

We appreciate your feedback and hope you continue to enjoy your truck cap. Have a great day!

Wild Top for 2023 chev silverado

Awesome well made top couldn’t be happier with my purchase. Had to purchase my own mounting hardware to the side rails. The hardware supplied did not work well in the rear of the bed. Allen screws were easily stripped out trying to tighten down. Going camping with it Looking forward to camping in a few weeks. Pictures to follow.