Warranty & Returns Policy.

1. Warranty Policy

Please Note: This warranty applies to the original purchaser only and is not transferrable.

WildTop Truck Cap Warranty:

- Frame and Canvas Cap - 2 years against manufacturing and material faults under normal use.
- PVC Windows are warranted for a period of 1 Year from date of purchase for all orders after 5th April 2024 (For orders before 5 April 2024 the warranty is 6 months).
- Zipper fade not warrantable.
- If you wish to make a warranty claim please contact us to obtain a Return Authorisation (RA) Number.
- The RA number will need to be clearly written on the outside of the packaging when the goods are returned to us for processing.

Any unauthorised returns will be refused by our Receiving Department and returned to the sender at the sender’s expense.

2. Returns Policy

Your peace of mind is important to us so we have developed our returns policy which only applies to products purchased on wild-top.com. We realise that things don't always go as expected, and sometimes items may have to be returned e.g. you have received the wrong item, or maybe you have just changed your mind. As such, we offer a 30-day no fuss returns period. Truck Caps can be returned within 30 days of receiving your order for a full refund and we will cover the return shipping. All returns must be returned in the original box and in like-new working condition to receive a full refund. If not, your refund amount may be reduced. Any custom made products or accessories cannot be returned.

To return your order, please email us at info@wild-top.com to obtain a Return Authorisation (RA) Number and the RA number will need to be clearly written on the outside of the packaging when the goods are returned to us for processing.

Under the 2 year warranty, we will repair any manufacturers fault on the product or if we cannot repair it we will replace it for you free of charge. This does not cover items damaged as a result of abuse, misuse, negligence, alteration, accidents, not used in accordance with the installation instructions, damage in transit, or the like. Colour fading is a normal process that happens to fabric in the sun. It is not a warranty issue.

Christmas Holiday Returns:

We understand that everyone is busy during the Christmas Holiday period and sometimes things can be overlooked. We have therefore developed our holiday Returns Policy to give you some extra time this Christmas to do the things you want to do without having to worry about your online purchases.

Therefore, all WildTop Truck Caps ordered at wild-top.com between December 1st and December 31st in any particular year, may be returned up until January 31st the following year, subject to our other return guidelines, which are listed on this page.